What do I do if I receive a notification saying my package is “Delivered” however I did not receive it?

You can check your mailbox, porch, garage, or any place in your house where the carrier might have placed it safely. You can also check it with others in your house that might have accepted the package.

There are some instances that the courier is updating the status to “Delivered” but could still take 24-28 hours before they can deliver it to you. 

This is because of the surge of packages being handled by the local courier. If 48 hours have passed and you still do not have it, you can contact us or directly get in touch with your local courier.